IT
IT Executive Full Time
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“URGENT REQUIREMENT” IT Executive for Logistic Company in Baneshower , Kathmandu.
-Details:
*Position: IT EXECUTIVE
*Salary: Negotiable
*Location: Baneshower , Kathmandu.
*Education: At least bachelor complete
*Experience: At least 1 year’s of experience as a IT Executive (Hardware & Network)
-Key Responsibilities:
1. Primary Contact for IT Support:
o Act as the main point of contact for central IT (helpdesk, infrastructure, and management)
for issues requiring physical presence.
o Ensure the availability of key local services and resolve escalations efficiently.
2. Incident Management:
o Receive and address incidents or requests logged by the Service Desk.
o Supplement the helpdesk team by providing remote support and implementing fixes.
3. Hardware & Network Configuration:
o Configure and provision new hardware, including workstations, servers, and peripherals.
o Troubleshoot network issues, patch cabling, and maintain connectivity with minimal
disruptions.
o CCTV and Access Control: Configuration, Maintenance and Troubleshooting, Data
Management, Data Management, Security Compliance, Collaboration and Support.
4. System Administration:
o Administer and maintain on-premises servers (Windows, Linux).
o Manage user accounts, access controls, and ensure compliance with security policies.
o Configure VPNs for secure remote access and monitor server performance.
o Implement and manage virtualization technologies (e.g, VMware, Hyper-V) for efficient
resource utilization and server consolidation.
5. IT Asset & Consumables Management:
o Track, manage, and update IT assets within the ITSM tool.
o Monitor and maintain local consumable stocks.
6. Security & Compliance:
o Implement and monitor security policies, including antivirus and SIEM tools.
o Perform regular data backups and ensure efficient restores.
7. In-house Support:
o Maintain a high degree of in-house service support for all on-site and remote queries.
o Publish solutions in the ITSM system to promote knowledge sharing and proactive
problem-solving.
8. Collaboration:
o Work closely with central IT teams and escalate issues to ensure SLA compliance.
o Liaise with third-party vendors to meet SLA standards and escalate where necessary.
9. Project Support:
o Provide support for IT projects, including system upgrades, migrations, and deployments.
10. Documentation & Training:
o Document technical procedures and solutions.
o Train end-users on new systems and software as needed.
-Qualifications:
• Bachelor’s degree in computer science/ IT/CSIT/Information Management
• Proven experience in IT support or a similar role.
• Strong knowledge of IT systems, networks, and security protocols (Office 365, Windows/Linux,
Server, Azure AD, Routing, Switching, LAN/WAN, Firewalls,) Windows/Linux troubleshooting
• Hands-on experience with system configuration, troubleshooting, and maintenance.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Certifications such as CCNA, Network+, or equivalent experience.
Skills & Attributes:
• Excellent problem-solving and analytical skills with attention to detail.
• Strong communication and customer service skills.
• Ability to work both independently and collaboratively.
• Adaptability to handle a variety of tasks and software tools in a fast-paced environment.
-Preferred Experience:
• Knowledge of ChromeOS, G Suite, and Microsoft 365 administration, mac, Linux and windows
• Experience with backup systems, database optimization and server health checks
